More KFC, Taco Bell and Pizza Hut locations receive AI-driven Drive-Thru order

Maybe you want to become familiar with the Mobile App Taco Bell.

That’s because parent company Yum! Brands roll out an AI-Chatbot that you use to order from the Drive-Thru on 500 Taco Bell, Pizza Hut and KFC locations in the second quarter of 2025, according to one press release from the company. The technology, which was developed in collaboration with NvidiaAllegedly “makes a more natural, seamless ordering experience possible” by using a conversation chatbot that “adapts to human speech patterns”, among other things.

At first glance it is unclear how this differs from the AI ​​drive-through order that has been Available on some Taco Bell locations Since last year. Anyway, it is clear that chain restaurants are moving in this direction, at least for the time being.

Wendy was recently dedicated to a similar initiative, while McDonald’s experimented with it (bad) last year. It is true that human employees can do orders and often incorrectly interpret, especially because of the Crackly speakers of a Drive-Thru, but it is very easy to imagine that AI orders messes up in new and surprising ways in which people could never dream.

However, you can order ahead in the mobile app and not deal with it at all, if you wish.